top of page

Privacy Policy

Active Return is committed to protecting your privacy and handling your personal information responsibly.

Who We Are

 

Active Return provides injury assessment, exercise rehabilitation and workplace ergonomics services.

Information We Collect

 

We may collect:

  • Name

  • Address

  • Telephone number

  • Email address

  • Date of birth

  • Medical and health information relevant to treatment

  • Employment information relevant to workplace assessments

  • Information submitted through website contact forms

Why We Collect Your Information

 

Your information may be used to:

  • Arrange and manage appointments

  • Provide injury assessment and rehabilitation services

  • Deliver workplace ergonomics services

  • Maintain clinical records

  • Communicate with you regarding your care

  • Meet legal, regulatory and insurance requirements

 

Storage of Information

 

Personal information is stored securely and only accessible to authorised personnel.

Sharing Information

 

Your information will not be shared with third parties without your consent unless:

  • Required by law

  • Necessary to protect your safety or the safety of others

  • Required by professional or regulatory obligations

Your Rights

 

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of information where appropriate

  • Withdraw consent where applicable

Contact

 

If you have any questions regarding this policy, please contact:

Active Return, C/O Norfolk Health and Fitness,

Union Building, 51-59 Rose Lane, Norwich, NR1 1BY
Email: Rus@activereturn.co.uk
Telephone: 07739166883

bottom of page